A job advertisement asking for a degree, several professional certificates and five years’ experience in a narrowly defined role tells a revealing story. It may look exacting, but it can also describe an employer trying to transfer the burden of judgement from its own managers to a list of credentials. Has qualifications replaced experience in Britain? Not completely. Yet in many organisations, qualifications have become a convenient proxy for capability, sometimes at considerable cost.
The issue matters well beyond individual careers. It affects how British firms compete, how public services retain knowledge, whether younger people are offered realistic routes into work and how effectively organisations deal with difficulty. A qualification can establish that someone has studied a subject. It cannot, by itself, show how that person will react when a customer changes the specification, a shipment is delayed at a frontier, a machine fails, or a carefully prepared plan meets the habits of another country.